Gaming should always be fun, never a burden. At 37bd, we believe responsible gaming isn't just about following rules — it's a way of taking care of yourself.
We want you to stay healthy and happy. Play for fun, not out of pressure.
37bd follows these six core principles to ensure the safety of every player.
Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set, and any increase requires a waiting period.
Decide in advance how many hours you want to play each day. Once that time is up, 37bd will automatically end your session.
Need a short break? Take a cooling-off period of anywhere from 24 hours to 6 weeks. Your account will pause automatically during this time.
For a longer break, use the Self-Exclusion option to fully suspend your account for anywhere from 6 months to 5 years.
To stop receiving promotional messages, turn off all marketing communications with a single click. Our support team will not stand in your way.
If you're struggling, 37bd's trained support team is available around the clock. Referrals to specialist organisations can also be provided if needed.
Responsible Gaming It means a gaming experience where the fun comes first, not the harm. 37bdAt 37bd, we believe gaming is a form of entertainment — not a source of income or a way to relieve stress. When that line gets crossed, problems begin.
Online gaming is growing rapidly in Bangladesh. Millions of people play slots, betting, or bingo every day — and for the vast majority, it stays a healthy pastime. For some, however, it can spiral out of control. 37bd Fully aware of these matters and actively working to protect every user.
The core principles of Responsible Gaming are: Know your budget, keep track of your time, and never chase losses. Keep these three principles in mind and gaming will always stay enjoyable.
Remember: Gaming is never a solution to financial problems. Chasing losses by placing more bets is extremely harmful.
37bd's Responsible Gaming Our policies are built around the real circumstances of users in Bangladesh. Our goal is to help you enjoy gaming while maintaining a healthy balance with family, work, and financial wellbeing.
Many people don't realize when casual entertainment turns into a problem. Watch out for the warning signs below.
You keep spending beyond your set budget and find yourself unable to stop.
Placing larger bets after a loss in an attempt to recover lost money.
Gaming is straining your relationships with family or friends.
Gaming is cutting into your sleep and making it hard to focus at work.
You feel anxious or irritable when you're not playing, and you have a strong urge to get back to it.
You are hiding your gaming from family or being dishonest about how much you are spending.
Warning: If you notice even one of the signs above in yourself, start using 37bd's protection tools now or get in touch with our support team.
Every 37bd account comes with free protection tools. Using them puts you in full control of your own gaming experience.
| Tool Name | How to | Takes effect | Status |
|---|---|---|---|
| Deposit Limit | Set a maximum daily, weekly, or monthly deposit amount | Immediate | Active |
| Time Limit | Set a maximum daily gaming time | Immediate | Active |
| Loss Limit | Automatic pause when a set loss amount is reached | Immediate | Active |
| Cooling-Off | A break ranging from 24 hours up to 6 weeks | Immediate | Active |
| Self-Exclusion | Account closure from 6 months to 5 years | Immediate | Active |
| Reality Check | Displays a session summary at regular intervals | Immediate | Active |
Know: Decreasing a limit takes effect immediately. However, increasing a limit requires a 72-hour waiting period — this is in place for your own protection.
Setting limits at 37bd is simple. From your account settings, you can set any limit in just a few seconds.
Log in to your 37bd account and click the profile icon in the top right corner.
From the Settings menu, select the "Responsible Gaming" option.
Enter the amount for whichever limit you need — deposit limit, time limit, or loss limit.
Click the "Save" button. The limit takes effect immediately.
Once a limit is successfully set, a confirmation message will be sent via SMS or email.
Tips: Review your gaming history once a month and adjust your limits if needed. Reducing a limit always takes effect immediately.
Self-Exclusion is the strongest protection measure available. If you feel your gaming is getting out of control, use this option. During self-exclusion, 37bd will not send you any promotional offers and access to your account will be completely suspended.
Important: Once self-exclusion begins, it cannot be cancelled before the period ends. Please think carefully before making this decision.
You can apply for self-exclusion directly from your account settings, or contact our support team and they will handle the process for you.
37bd does not provide services to anyone under 18, under any circumstances. Keeping minors away from gaming is one of our primary responsibilities.
For Parents: If you suspect your child is using 37bd, contact our support team immediately. We will act quickly and all associated data will be removed.
Ask yourself the questions below. If you answer "yes" to more than one, consider using our protection tools or reaching out to support.
3 or more "Yes" answers: You may need help. Contact the 37bd support team or activate self-exclusion.
Acknowledging a problem takes courage. You are not alone — 37bd and professional organisations are always here to help.
Remember: Seeking help is not a weakness — it is the right choice. 37bd will assist you while keeping your identity completely confidential.
The most frequently asked questions about responsible gaming at 37bd.
Register at 37bd and use all responsible gaming protection tools completely free of charge.